LA Metro - Customer Comment Form

Thank you for taking time to share your experience aboard Metro Bus or Rail with us. Your input helps us provide better service. Your report will be reviewed by Customer Relations staff and given appropriate management follow-up.

Note: Please use this form to report your experience with Metro services. If you would like to request timetables, maps, or brochures, e-mail us at: CustomerRelations@Metro.net.

If your comments are lengthy or complex, we urge you to use e-mail rather than this form or to contact a Metro Passenger Relations Representative at 213.922.6235 or 1.800.464.2111

Information you provide us on this website/form may be subject to disclosure under the California Public Records Act.

Language Selection

Language

Personal Information

First name*

Last name*

Email address

Daytime phone*

Evening phone

Address 1*

Address 2

City*

State*

ZIP code*

Tell us about your experience.

Bus or Rail*

Bus Rail

Is it about Wi-Fi?*

Yes No

Date of incident*

Time of incident*

Bus/Rail Line*

Bus (or Rail Car) number

Boarding location

Destination*

Description*

Operator Information (optional)

Operator badge number

Operator description

* These fields are required.